Salesforce Einstein alternatives
The 8 closest alternatives to Salesforce Einstein, ranked. Each does roughly the same job from a different angle.
Claude (web/app)
Anthropic's conversational AI with Claude 4 Opus, Sonnet, and Haiku
Sierra AI
Enterprise AI agents for customer experience, built by the team behind Salesforce and OpenAI
Decagon AI
AI-native customer support agent for high-volume enterprise teams
Ada
Enterprise AI customer service platform used by Square, Meta, and Verizon
Maven AGI
Enterprise AI support agent built on compound AI, targeting mid-market and enterprise teams
Intercom Fin
The AI customer support agent inside Intercom, resolving over half your tickets automatically
Hume AI
Empathic voice interface that detects emotion in speech and responds with emotion-aware synthesis
Resemble AI
Voice cloning and neural TTS platform with built-in deepfake detection